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Fall 2019 Session


  • Michigan State University Federal Credit Union Headquarters Building 2 3899 Coolidge Road East Lansing, MI, 48823 United States (map)
  • September 9 - 12:30 PM Profound Knowledge

  • September 16 - 12:30 PM Science of Improvement

  • September 23  - 12:30 PM Theory of Knowledge

  • September 30 - 12:30 PM Improving Our System

  • October 7 - 12:30 PM Understanding the Voice of the Customer

  • October 14 - 12:30 PM VOC Gaps and Voice of the Process

  • October 21 - 12:30 PM Understanding Variation

  • October 28 - 12:30 PM Finding Special Cause with Control Charts

  • November 4 - 12:30 PM Psychology of People Working In Systems

  • November 18 - 12:30 PM Motivation, Fear & Trust

  • November 25 - 12:30 PM Transformation of An Organization

  • December 2  - 12:30 PM Transforming Our Thinking and Ourselves - Capstones @ 2:00 PM

All dates are Monday afternoons from 12:30 PM to 4:30 PM. On the final session, we welcome you to invite any guest you would like to see your final presentation. For that day, we encourage all additional guests to arrive by 1:30 PM.

Earlier Event: August 20
Summer 2019 Session